The fundamental goal of HOA Management is to maintain the value of the common interest property. Common Interest Services, Inc. assigns a property manager to each full HOA management client to help the Board more easily make the decisions to meet that goal.
Nine times out of ten, it is vastly cheaper to perform preventative maintenance and upkeep before components of your building fail. The manager analyzes the maintenance programs in place and detects any areas that the HOA may benefit from a new or revised maintenance plan. The manager uses the reserve study guidelines, information from onsite walk through inspections, and advice from industry professionals to schedule the replacement of components.
Although maintenance programs reduce the frequency of component failure, CIS HOA management professionals are in position to resolve those problems as they arise. Using a responsibility matrix or other direction provided by the client, the manager will work within the budget limitations on repairs. If necessary the manager will obtain bids for the Board’s consideration. If a client has not developed a responsibility matrix, the manager can help to have one adapted.
Unlike other HOA management companies, CIS will happily work with any of the client’s current service providers. The manager will work with the Board and meet with your service providers to resolve any problems with service. At the client’s request, CIS will review current contracts, negotiate with contractors and obtain new service providers to work with the project. CIS currently works with a list of over 3000 service providers.
The property manager acts as a liaison between the Board of Directors and the homeowners. Maintenance requests, compliance issues, accounting questions, document requests and all other questions, requests and complaints are routed through the management office. When necessary, the manager will assist the Board with compliance processing and other issues which require action from the Board.
At Common Interest Services, property managers work with new and experienced Officers alike. CIS managers strive to ensure that clients are aware of current laws and regulations and methods to adhere to those regulations. At the Boards request, the manager will compose and submit a report to aid the Board during a meeting. At the meeting, the manager will offer support, and aid the Board to make decisions effectively. The Torrance office conference room may be made available upon request at no additional cost to the Association. Of course, this is subject to availability.
At the beginning of the HOA management contract, CIS may create a walk through schedule. The walk through schedules are customized to fit the needs of each client. While on walk throughs, the property manager will review many of the accessible components listed in the reserve study to visually inspect for damage or the need of maintenance. The manager will check the status of ongoing projects and repairs, and will record any compliance issues as requested by the Board.
CIS property managers assist clients to schedule the annual election. Common Interest Services will create and issue nominations forms as well as the notice of annual meeting and election balloting materials. If allowed within a client’s election rules, a CIS employee may act as Inspector of Elections. At the client’s request, CIS may contract with a recording secretary on the client’s behalf.